Terms of service

This website is owned and operated by The Wonderful Little Suitcase Company (MAAK Productions Pty Ltd). Access to and use of this website and the products and services available through this Website are subject to the following terms, conditions, and notices. By using the website, you are agreeing to all the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

 

Intellectual Property, Software and Content

The intellectual property rights in all software and content (including photographic images) made available to you on or through this website remains the property of The Wonderful Little Suitcase Company. All such rights are reserved by The Wonderful Little Suitcase Company. You may store, print, and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute, or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this website, nor may you use any such content in connection with any business or commercial enterprise.

Terms of Sale

By placing an order, you are offering to purchase a product on the website of The Wonderful Little Suitcase Company and are subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force for which we will not be responsible. When placing an order, you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. All prices advertised are subject to changes.

Pricing and Availability

Whilst we try and ensure that all details, descriptions, and prices which appear on our website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Please see our Shipping and Returns page for more information what to do regarding a refund or replacement.

Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total’.

Payment

Upon receiving your order, we carry out a standard authorisation check on your payment card to ensure there are sufficient funds to complete the transaction. Your card will be debited upon authorisation being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been sent and you have been sent a confirmation email of the monies paid, this deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.

Payment methods

Credit / Debit Cards

PAYPAL

Afterpay

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Disclaimer of Liability

The material displayed on this Website is provided without any guarantees, conditions, or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law, The Wonderful Little Suitcase Company and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect The Wonderful Little Suitcase Company’s liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law. We operate a complaint handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments. If you wish to make a complaint or have a query, please contact info@wonderfulsuitcases.com and we will respond to your query as soon as possible. For questions regarding delivery times, payment and more, please read further on our website for your answer.